Privacy Policy

At Diwumea, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you visit our website.

What Data We Collect

When you interact with our website, we may collect the following types of personal data:

• Contact Information: such as your name, email address, phone number, and mailing address when you contact us or subscribe to newsletters.
• Usage Data: including IP addresses, browser type, operating system, pages visited, and time spent on the website to help us improve your experience.
• Cookies and Tracking Data: small data files stored on your device to recognize repeat visits and preferences.
• Communication Data: any information you provide when you send us messages or inquiries.

How We Use Data

Your data is used solely to provide and improve our services and communications. Specifically, we use your information to:

• Respond to your inquiries and provide customer support.
• Send you updates, newsletters, and promotional materials (with your consent).
• Personalize and improve your experience on our website.
• Monitor and analyze usage to enhance website performance and security.
• Comply with legal and regulatory requirements.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize returning visitors and remember user preferences. You can control or disable cookies through your browser settings; however, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your data is strictly limited to authorized personnel who require it to provide or improve our services.

User Rights

You have the following rights concerning your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can ask us to rectify any inaccurate or incomplete information.
• Deletion: You may request us to delete your personal data where applicable.
• Restriction: You have the right to restrict or object to the processing of your data.
• Data Portability: You may request to receive your data in a structured, commonly used format.
• Withdrawal of Consent: If you have given consent to data processing, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights or if you have any questions about how we handle your data, please contact us using the information below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: help@diwumea.com
• Phone: +34 915 217 100
• Address: Paseo de la Castellana, 162, 28046 Madrid, Spain
• Social/X: https://x.com/Spain

Thank you for trusting Diwumea with your personal information. We are dedicated to maintaining your privacy and providing you with a safe online experience.